Flush Mount Recall
Q: What problem has Thomas Lighting identified with its Ceiling Flush Mount Lighting Fixtures?
A: Thomas Lighting has identified a safety concern involving insulation on the socket wire which is degrading, allowing a short circuit to occur between the wire and the fixture’s metal canopy. This presents a fire and electric shock hazard. This problem affects a number of Thomas Lighting Ceiling Flush Mount Lighting Fixtures produced between June 1, 2010 – November 25, 2010. Thomas Lighting is committed to the quality and safety of its products and has decided to voluntarily recall affected fixtures and replace the sockets in such fixture(s).
Q. What are you doing to remedy the problem?
A. Thomas Lighting is offering to replace the socket(s) in any affected Thomas Lighting ceiling flush mount lighting fixture(s) you may have. Thomas Lighting has made arrangements through your local Thomas Lighting distributor to have the socket(s) replaced by a certified electrician at no cost to you.
Q. Is the replacement program free of charge?
A. Yes. If you have an affected lighting fixture, Thomas Lighting has made arrangements through your local Thomas Lighting distributor to have the socket(s) replaced by a certified electrician at no cost to you.
Q. How do I know if my Ceiling Flush Mount Lighting Fixtures are among the affected lighting fixtures?
A. The affected light fixtures were mainly sold through lighting showrooms and electrical distributors for use in new home construction. These fixtures were not sold through big box retail stores. For further information you should call Thomas Lighting’s hotline at 800-764-0756 between the hours of 9:00 am to 5:00 pm ET, Monday through Friday. You will need to provide the call center with the following information: (i) If you purchased the lighting fixtures yourself: the name of the Thomas Lighting distributor from whom you purchased the fixture and the date of your purchase. (ii) If the fixtures were already installed in your home when you moved in: (a) the date you moved into the house, (b) the year your home was built and the approximate month the light fixtures may have been installed in your home (near the end of construction), and (c) the city and state in which you live along with your zip code. (Note, your home builder should be able to provide you with the approximate month the light fixtures were installed.)
Q. What can I do to determine if my Ceiling Flush Mount Lighting Fixtures are among the affected lighting fixtures?
A. Photos of the affected lights fixtures are shown below. You should immediately stop using the light fixture, avoid direct contact with the fixture and contact Thomas Lighting’s hotline at 800-764-0756 between the hours of 9:00 am to 5:00 pm ET, Monday through Friday to arrange for a free in-home inspection and repair of the fixtures by a qualified electrician. Do not attempt to remove or otherwise remedy these fixtures on your own.